How much time do you spend on solving support tickets?
Do you charge your clients for time spent on support?
Yast is an easy and excellent tool for tracking time. With the Yast widget in Zendesk you will experience an easy work flow put together by two of the best applications in the productivity category.
Features
Track time spent on a ticket using a play/stop timer
Get reports drilled down to the detail level you want
Create an invoice summary ready for invoicing
Why Yast?
You can build a fully customized client/project structure in Yast that fits your organisation
You can Grant different access rights to different users
You can Log in to Yast directly from the Zendesk widget
Yast is a software company that builds easy-to-use, but powerful software. It's easy to make things complex; it’s incredibly hard to make things easy.
