How much time do you spend
on solving support tickets?
Do you charge your clients
for time spent on support?
Yast is an easy and excellent tool for tracking time. With the Yast widget in Zendesk you will experience an easy work flow put together by two of the best applications in the productivity category.
- Track time spent on a ticket using a play/stop timer
- Get reports drilled down to the detail level you want
- Create an invoice summary ready for invoicing
- You can build a fully customized client/project structure in Yast that fits your organisation
- You can Grant different access rights to different users
- You can Log in to Yast directly from the Zendesk widget
Get started using the widget: